TELUS International (Cda) Inc. is a global provider specializing in digital business and customer experience solutions, operating across Europe, North America, the Asia-Pacific region, and Central America. The company offers a diverse range of services, including: Digital experience solutions: These encompass artificial intelligence and bot development, omnichannel customer interaction strategies, mobile technology, cloud-based contact centers, big data analytics, platform transformation, and user experience/user interface (UX/UI) design. Customer experience services: This category includes enabling work-from-anywhere models, direct customer care, technical assistance, strategies for sales growth and customer retention, and specialized programs for healthcare and patient experiences.
