Key takeaways
- Robert Bruno, a professor of labor and employment relations at the University of Illinois Urbana-Champaign, said AI is still beneficial to gig workers who have few other options.
- An Instacart spokesperson said that the company does not "take deactivation lightly" and gives workers the chance to appeal those decisions.
Companies like Uber and Instacart often deactivate gig workers' accounts with little notice. Some workers are turning to AI to access their accounts again.
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